1.75.3.186
These Terms & Conditions (hereinafter referred to as the "Terms") govern the relationship between the Service Provider, Fuzetrend (hereinafter referred to as "Provider," "We," "Us," "Our") and the Customer (hereinafter referred to as "Customer," "You," "Your") for the provision of video editing, graphic design, and related services (hereinafter referred to as "Services").
Please read these Terms carefully before ordering any Services. By entering into an agreement or placing an order, you confirm that you accept and agree to these Terms.
1.1 Description of Services
The Provider agrees to deliver the following Services:
1.2 Service Specifications
The exact scope and specifications of the requested Services will be agreed upon between the Provider and the Customer in a project brief or specification, which will form part of the agreement or order. This document outlines the tasks to be performed, deadlines, and pricing.
1.3 Deadlines and Delivery
The Provider commits to delivering completed projects within the agreed timelines. In the event the Provider is unable to meet the agreed deadlines due to circumstances beyond their control (e.g., force majeure, unexpected technical issues), the Customer will be promptly informed, and a new delivery date will be proposed.
1.4 Revisions and Changes
The Customer is entitled to one free revision per completed project. Any additional changes beyond the scope of the original agreement will incur an extra fee, calculated at a rate ranging from 25% to 80% of the service price, depending on the complexity and extent of the requested changes.
1.5 Limitation of Liability
The Provider is not responsible for any damages resulting from the use of materials that do not meet the required standards or specifications outlined for individual projects. The Customer must adhere to all rules regarding the delivery of materials and their quality, as specified in these Terms.
2.1 Pricing Policy
The cost of Services will be determined individually based on the scope and complexity of the project. Pricing for specific Services will be provided in a quote or agreement, to be prepared and approved by both the Provider and the Customer.
2.2 Payment Terms
2.3 Currencies and Payment Methods
All payments will be made in USD, EUR, or CZK, as agreed between the Customer and the Provider. The Customer will be informed of the payment amount and currency in advance.
2.4 Payment Requirements
Payments can be made via bank transfer, credit card, or other agreed methods. All payments must comply with the terms outlined in the respective agreements or invoices.
2.5 Late Payment
If the Customer fails to make payment within three (3) business days of the due date, a late payment fee of 25% of the outstanding amount will be charged for each month of delay. Continuation of Services may also be suspended until the outstanding amount is settled.
3.1 Material Submission
The Customer is responsible for providing all materials required for the project on time, in the required format and quality. If the materials do not meet the specified conditions (e.g., format, quality of images or videos), the Provider may request corrections or adjustments to the timeline and pricing.
3.2 Feedback
The Customer is expected to provide feedback on the project's stages and approved deliverables promptly. Failure to provide feedback within two (2) business days may result in project delays.
3.3 Responsibility for Materials
The Customer guarantees that all materials provided to the Provider are either owned by them or that they have valid licensing rights for such materials. The Customer agrees to indemnify the Provider against any legal claims arising from third-party rights violations.
4.1 Ownership of Deliverables
Upon full payment for the Services, all intellectual property rights to the final deliverables (videos, graphics, designs, etc.) are transferred to the Customer. However, the Provider retains the right to use these deliverables for their marketing purposes unless otherwise agreed.
4.2 Liability for Materials
The Provider is not responsible for any legal consequences arising from the use of materials supplied by the Customer that violate copyright or other legal rights of third parties.
4.3 Use for Marketing
The Provider reserves the right to use completed projects for marketing materials, website content, and portfolio purposes unless otherwise agreed.
5.1 Customer's Right to Terminate
The Customer may terminate the agreement at any time during the project by providing written notice. In such cases, the Customer is required to pay for all work completed up to the point of termination.
5.2 Provider's Right to Terminate
The Provider reserves the right to terminate the agreement if the Customer violates any of these Terms or fails to meet their obligations in a timely manner (e.g., failure to pay invoices, provide necessary materials).
6.1 Governing Law
This agreement is governed by the laws of the Czech Republic. Any disputes arising from this agreement will be resolved before the competent courts in the Czech Republic.
6.2 Changes to Terms
The Provider reserves the right to modify these Terms. The Customer will be informed of any changes, which will apply after their publication
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By engaging in Our Services, You agree to these Terms and Conditions.
Fuzetrend
Rokycany - Nové Město, U Hvězdárny 1047, 33701
info@fuzetrend.com
